We offer the following payment methods:

Credit card payment

We accept VISA, Mastercard, American Express and JCB credit cards.
Payment can only be made in one lump sum.

Apple Pay

Google Pay

Amazon Pay

About delivery companies

Products will be delivered using Click Post. (Delivery time cannot be specified)

Depending on the item you order, we will use Yu-Pack or Yamato Transport.
*If you have a specific delivery company in mind, please write it in the comments section and we will do our best to accommodate your request.

Shipping time

Once your order is confirmed, it will be shipped within 2-3 business days.

Shipping is free (nationwide).

*This may occur depending on the order contents or product.
Please be aware of this.

Choeur Inc.

Hitomi Hori

145-0066 2-18-12 Minamiyukigaya, Ota-ku, Tokyo

03-6876-9470

info@choeur-inc.jp

The sales price will be the displayed amount (display price/tax included).
Please note that additional shipping charges may apply.
Please check the product details page for shipping charges.

• Credit card (VISA, Mastercard, American Express)
• Apple Pay
• Google Pay
• Amazon Pay
• Shopify Payments
• Paidy

Payment will be confirmed at the time of ordering the product.

• Please note that we cannot accept cancellations of orders or returns or exchanges of products due to customer convenience.
• We do our utmost to ensure the quality of our products, but if there is any damage or defect, please contact us by email within 3 days of receiving the product. We will immediately exchange the product for the same product. We will cover the shipping costs for returning the product.
  However, please note that if replacement stock is not available, we may have to process a refund.
• Please note that we cannot accept exchanges or returns if any of the following conditions apply.
  • ① If 3 days have passed since the product arrived
  • ② If used once
  • 3) If the product (including the box and accessories) is in a different condition to when it was delivered (damaged, soiled, lost, etc.)
  • 4. Returns due to customer reasons (size doesn't fit, different from what you expected, wrong order, etc.)
  • ⑤If we cannot verify that the product was purchased from IYÉ ONLINE STORE
  • ⑥If you lose your delivery note
  • ⑦If the product tag or label is removed or lost
• For product returns and exchanges, please contact us at the address listed below.
  [info@choeur-inc.jp]

[Delivery Information]
Products will be shipped within 2-3 business days after purchase.
Please note that shipping may be delayed due to shipping procedures.
Please note that delivery may be delayed due to shipping and traffic conditions during the delivery company's busy season, the year-end and New Year holidays, and inclement weather.

Please check the "Shopping Guide" and "Privacy Policy" on this website.
We do not provide customer support over the phone.
Customers and business partners, please contact us by email.
[info@choeur-inc.jp]

i-ye.jp

Regarding returns, defective products, and cancellations We do not accept returns due to customer circumstances.
If the product is defective, we will cover the shipping costs.